Shipping policy
SEABLU — Shipping Policy
Effective Date: February 2026
At SEABLU, we work hard to get your gear to you as quickly as possible so you can get back to the adventure. Please read our Shipping Policy below for full details on delivery options, timeframes, and costs.
1. Order Processing
All orders are processed and dispatched the next business day after payment is confirmed. Orders placed on weekends or public holidays will be dispatched on the following business day.
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
2. Australian Shipping
We offer the following shipping options for all orders within Australia:
|
Shipping Method |
Order Value |
Cost |
Estimated Delivery |
|
Standard Shipping |
Under $150 |
$10.00 AUD |
2–5 business days |
|
Standard Shipping |
$150 and over |
FREE |
2–5 business days |
|
Express Shipping |
Any order value |
$15.00 AUD |
1–3 business days |
All prices are in Australian Dollars (AUD) and inclusive of GST.
Delivery timeframes are estimates only and begin from the date of dispatch. Delays may occur during peak periods or due to circumstances beyond our control.
3. International Shipping
We ship worldwide! International shipping costs are calculated at checkout based on your delivery address and the weight of your order.
|
Shipping Method |
Cost |
Estimated Delivery |
|
International Standard |
Calculated at checkout |
10–20 business days |
Please note the following for international orders:
- Delivery timeframes are estimates and may vary depending on your country and local customs processes.
- SEABLU is not responsible for delays caused by customs clearance or local postal services.
- International customers are responsible for any customs duties, taxes, or import fees charged by their country upon arrival of the shipment.
- SEABLU is not liable for any additional charges incurred after the order has left our facility.
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can use this to monitor your delivery through the relevant carrier's website.
If you have not received your tracking information within 2 business days of placing your order, please contact us at support@seablu.com.au.
5. Incorrect Delivery Address
Please ensure your delivery address is correct at the time of placing your order. SEABLU is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at support@seablu.com.au and we will do our best to make the correction before dispatch.
6. Lost or Damaged Orders
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@seablu.com.au. Include your order number and photos of any damage where applicable, and we will work with you to resolve the issue as quickly as possible.
7. Contact Us
For any shipping enquiries, please don't hesitate to get in touch:
- Email: seabluco@gmail.com
- Website: seablu.com.au
SEABLU — Built for the outdoors, inspired by the sea.